Allbright Hospitality
Consulting•Management•Operations•Retail
What We Do
Food and Beverage Operations
Opening a restaurant or bar can be complicated. When done well, they drive revenue and contribute to overall guest satisfaction. Allbright Hospitality has the right combination of hospitality and food and beverage expertise that makes our restaurants and bars destinations that guests love while delivering owner returns. Regardless of whether it’s a signature restaurant, rooftop bar, or something in-between, we understand how to create unique concepts and environments with the distinct nuances that go into making memorable experiences. We combine the goals of our partners with market research and Allbright Hospitality’s outside the box innovative approach to develop, design, and create revenue-focused concepts.
For us, a strong and focused story is the backbone for a winning concept. From the food we serve to the environment we create, our goal is to wow our guests. We ask ourselves what is missing from the neighborhood and how can we incorporate the history of the area into the concept. Market research is important to us and allows us to experience the city as a guest, looking for that new opportunity. We develop our food and beverage menus to be concise and tell their own story, while making sure we are creating a unique environment. At the end of the day we want our food and beverage establishments to be thoughtful and provocative and give a sense of place and time. This is the holistic approach we take to the path of creative development of our establishments.
Furthermore, we work closely with architects and designers and lead the team to make sure we have a fully detailed and well thought out concept. Not only do we put ourselves in charge of kitchen and bar design as well as equipment procurement to make sure it is done correctly the first time, but we also run the coordination of the project and make sure no detail is overlooked. We believe that the water glass on the table is just as important as the logo and website creation and branding. We make sure these items convey a sense of feeling and expectation before our guests even arrive and have their first bite. And with that first bite, you can be sure it has been tested thoroughly by our chefs and the team here at Allbright Hospitality. We partner with the best purveyors of food, beverage, technology, and service the industry has to offer. Our training goes the extra mile to ensure our staff is most knowledgeable and that they have all the tools they need to succeed.
Hotel Management and Operations
By focusing on the individual character of each property, Allbright Hospitality manages and operates a portfolio of unique independent, boutique and lifestyle hotels and resorts across the SAARC region. By delivering impeccable personal service, leveraging the unique character of the properties which we manage and operate and by applying creative strategies and best practices, not only do we create unique experiences for our guests and increase their satisfaction, but also significantly increase the online reputation scores of our properties and reposition them to outperform their competition and become local market leaders.
We incorporate ourselves into the company structure and undertake the responsibility of managing the daily operations and strategies of the hospitality unit. For our managed properties, we apply industry-leading operating procedures, developed in a culture of accountability and empowerment, in all departments including front office, housekeeping, and food and beverage operations, including service and production. Through our hotel asset management services, including but not limited to sales, marketing and advertising, accounting, finance and cost control, analysis of key performance indicators and benchmarking, vendor analysis and procurement, branding and positioning, design and concept development, financial planning, capital planning, capital budgeting, and lease negotiations, we optimize both top-line revenues and bottom-line results. Furthermore, we provide a host of other services including pre-opening and opening services, revenue management, facilitation of joint ventures, turnaround management, facilitation of talent acquisition, litigation support, and owner representation, franchising and advisory services.
Retail Operations and Consulting
In addition to its retail operations in the SAARC region, Allbright Hospitality also provides domestic and international retailers consulting services to help grow their retail business nationally as well as internationally. Through a combination of proven retail strategies inclusive of customer and experience factors, visual merchandising, leadership and team development, our team helps retailers maximize their financial performance, customer frequency, revenue, margins and stakeholder return.
Our retail consulting services for new or existing retail businesses include, but are not limited to, retail store operations assessment and operational improvement, global retail best practices benchmarking, customer service programs and retail customer experience improvement, workforce management programs, grocery/convenient stores and food and beverage operations, buying, planning and allocation, vendor management, retail inventory management, merchandise systems, distribution, logistics, transportation, and operations, information technology systems and operations, supply chain assessment and optimization, change management and operational training programs, organizational review and restructure, litigation support, and due diligence services.
Acquisitions
As a seasoned and experienced acquisition team, we know what it takes, and what to avoid, to deliver a strong return on investment. Our hospitality business acquisition process is thorough, turn-key, and time-tested. We focus on maximizing value and return on investment and are very proactive and selective about the assets we target, and the deal and return criteria we are seeking. Once we know what we want, we leverage our extensive network of industry professionals and relationships to start the pursuit. Regardless of whether it’s short- or long-term, we are decisive, pragmatic, and unemotional when it comes to the timing of when to buy or sell.
Furthermore, our team has a long proven track record of successfully turning around underperforming hospitality units in financial trouble. Our goal is to swiftly diagnose issues with operations, marketing, and structure and identify unrealized value for ownership. Our team brings with it decades of experience and effective systems and processes to professional hospitality management. We take broken hospitality units and turn them into low-risk assets for lenders and investment/ownership groups. We’re clear about the goal – to improve revenue without adding significant expense and our approach is systematic and analytical. We create swift strategies to make an immediate positive impact on the performance of the underperforming hospitality unit. Our consultants provide focused counsel including investment analysis, appraisal and valuation, site selection, planning and land use support, joint ventures analysis, and market and feasibility analysis. Moreover, our team is experienced in assisting banks with the management of foreclosed upon hospitality assets and also acting as the receiver and we have extensive experience in dispositions and determine the best course of action, and timing, to maximize value.
Management and Financial Services
Allbright Hospitality offers a fully integrated platform of best-in-class hospitality investment and operating solutions including, but not limited to, custom food and beverage concept development, menu design, food and beverage management and costing solutions, performance audits, sales and cash reconciliation, food distribution and concession services, inventory services, training and recruitment, new development, construction and design services, deal sourcing and transaction services. Our leadership team provides proven support, tools, and resources to maximize results customized for each owner’s needs. Our formula for success is driven by a hands-on approach that promotes innovation, flexibility, and responsiveness. Whether we’re acting as third-party manager, joint-venture partner or a trusted advisor, we thrive on solving complex challenges with proven strategies that maximize value. Our innovative systems, strategies, tactics and metrics are aligned to deliver optimal results and an exceptional return on investment. Our comprehensive third-party management services support all hospitality service types.
Furthermore, our asset management services include, but are not limited to, turn-around hotel and food & beverage management services, financial planning, capital planning, cash management and financial reporting, asset redevelopment, renovations, and repositioning, selection, contract negotiation and implementation of a hospitality brand, creation and implementation of business plans for underperforming hospitality assets, operational reviews and analysis, negotiation of favorable contract terms with 3rd party service providers, capital budgeting and annual operational budgeting, market positioning, exit strategy, and maximization of revenue and the value of the asset.
Revenue Maximizing Services
Our revenue maximizing services involve the integration of direct sales, digital marketing, and revenue and channel distribution management strategies.
We deliver results by providing a unique diagnostic approach to sales and marketing, through a focused combination of clear targets, excellent talent, and impenetrable client relationships. Sales is where we strategically target and fill gaps, generate demand based on what’s best for each hospitality unit, and manage relationships within our communities. Our sales approach is aggressive, targeted and customized. We value performance against sales targets, relationships with our most important customers, and talent within our sales teams. Our sales and marketing specialists assist with pricing and revenue strategies, evaluate market performance, train and develop sales personnel, and provide task force assistance.
Online presence plays a significant role in the success of any hospitality business and is the only 24x7x365 sales channel that generates demand. Our digital marketing team offers the critical advantage for an establishment to outperform the competition through skillful management of it’s online presence. We have also partnered with leading agencies to help manage SEO, social media, and various other digital marketing efforts.
Finally, our revenue management and channel strategy team assists in identifying and implementing the most profitable channel and rate strategies. Through creative pricing, inventory and channel strategies we create value. Our comprehensive process of analyzing data across distribution systems and reports drives innovation across customer segments, channels, and products. These processes, partner relationships, and training helps keep us focused in order to deliver results that maximize profitability.
New Business Development Services
Leading brands and investors partner with Allbright Hospitality, an experienced hospitality development group, since new business development in the hospitality industry can be a complicated endeavor. Our team possesses the experience and has a proven track record of creating and reimagining brands, placemaking and development. Our team members have been actively involved in developing several hospitality businesses throughout South Asia. Not only does our track record of developing and operating award-winning profitable hospitality businesses set us apart in the industry, but it also reduces our client’s risk. We are adept at site selection and brand identification, and have a seasoned team of due diligence and project management experts. Whether we’re leading the process or providing assistance, Allbright Hospitality’s new business development services support every step, from start to finish. Our hospitality experts in branding, design, and construction give our clients the very best in the industry to get the job done right, on time, and within budget.
Design and Construction
The team at Allbright Hospitality has the combined experience of successfully completing several assignments in renovations and the development and construction of over 30 new hotels and 85+ restaurants throughout South Asia. Our experienced in-house project management team is paired with our national and international network of design and construction resources so that clients and partners have everything needed to successfully execute renovations and development projects of practically any size and scale. We deliver property improvements with exceptional quality, on time and within budget, exceeding expectations with our time-tested design and construction services.
Franchise Consulting
Allbright Hospitality provides tailored franchise consultation services to both aspiring and current franchisors and licensors, as well as independent operators seeking to develop and scale a business for the long-term. Utilizing deep operational knowledge developed raising brands to success in both national and international franchise arenas, along with our well-established network of service contacts, we can optimize every angle of your current or projected franchise involvement. Whether yours is a strong business, wherein a successful prototype has already been established and you are looking to expand through franchising, or are a business which has started its franchise system and needs assistance in finding regional partners or handling the expansion, including hiring, increasing operating efficiency, increasing franchise sales, and marketing and selling assistance, Allbright Hospitality can help. We offer tailor-made solutions including development of franchise package/new programs, brand assessment, strategic planning for growth and scalability, researching and establishing new branch locations, finding regional growth partners, franchise operations and training, marketing strategies, sales support/training, brand compliance training, website design and optimization, search engine optimization, digital marketing, brand standards manual creation, service audits, best practices and benchmarking, sales and marketing reviews, social media audits and marketing, development of training program, franchise sales coaching, help with construction and fitting or refurbishment, franchise relations and communications, national and international expansion marketing, feasibility assessment, non-franchising expansion and development strategies, and planning and structure of licensing programs.